Konvella
Contact support
Sign in to Konvella and open Settings, then Support. Tell us what's wrong and a real person from the Konvella team will reply there.
- Sign in with your Konvella account.
- Open Settings → Support.
- Choose what it's about, describe the problem, and send it.
Works in the Windows, Android and iPhone apps too — the same place: Settings, then Support.
Why you need to sign in
Your request is tied to your account, so only you and the Konvella team can ever read it. Nobody can open it with a link, and nobody can pretend to be you.
Can't sign in?
- Forgot your password? On the sign-in screen, choose Forgot password?. If you saved recovery codes, you can use one there.
- Lost your two-factor device? Use one of your recovery codes on the code screen.
- Account disabled or limited? Sign in and you'll be offered a way to appeal.
- Still stuck? Email us from the address on your account: support@konvella.com
Konvella will never ask for your password, your two-factor codes or your card details.